Refund and Return Policy
At Vocal Cosmetics, we are committed to providing high-quality products and ensuring customer satisfaction. Please review our Refund and Return Policy below to understand our practices regarding returns and refunds.
General Policy
Perfume Products*: Due to hygiene and safety reasons, we do not accept returns or offer refunds on any perfume products, including body mist perfumes, car perfumes, and room fresheners. We encourage you to carefully review product details and specifications before making a purchase.
Damaged or Defective Items
If you receive a damaged or defective product, please contact us within *48 hours* of delivery with the following details:
We will review your request and, if approved, offer a replacement or refund as per the situation.
Cancellation Policy
Non-Returnable Items
Refund Process
Approved refunds will be processed within *7-10 business days* to the original payment method. Please note that shipping charges, if applicable, are non-refundable.
Contact Us
For any questions or concerns about this policy, feel free to reach out to us:
*Vocal Cosmetics*
Email: vocalperfume@gmail.com
Phone: +91-9512386123
Address: SF 231 SAMNVAY SYMPHONY, NEAR JAY AMBE SCHOOL, VAIKUNTH CHAR RASTA, WAGHODIYA ROAD, VADODARA-390019, GUJARAT, INDIA
Thank you for understanding our policies and supporting Vocal Cosmetics.
General Policy
Perfume Products*: Due to hygiene and safety reasons, we do not accept returns or offer refunds on any perfume products, including body mist perfumes, car perfumes, and room fresheners. We encourage you to carefully review product details and specifications before making a purchase.
Damaged or Defective Items
If you receive a damaged or defective product, please contact us within *48 hours* of delivery with the following details:
- Your order number.
- Clear photographs of the damaged or defective product.
We will review your request and, if approved, offer a replacement or refund as per the situation.
Cancellation Policy
- Orders can only be canceled within *24 hours* of placing them. To request a cancellation, please email us at *vocalperfume@gmail.com* or call us at *+91-9512386123*.
Non-Returnable Items
- Perfumes, body mists, and other similar products are non-returnable due to safety and quality assurance protocols.
- Customized or third-party manufactured items are also non-returnable.
Refund Process
Approved refunds will be processed within *7-10 business days* to the original payment method. Please note that shipping charges, if applicable, are non-refundable.
Contact Us
For any questions or concerns about this policy, feel free to reach out to us:
*Vocal Cosmetics*
Email: vocalperfume@gmail.com
Phone: +91-9512386123
Address: SF 231 SAMNVAY SYMPHONY, NEAR JAY AMBE SCHOOL, VAIKUNTH CHAR RASTA, WAGHODIYA ROAD, VADODARA-390019, GUJARAT, INDIA
Thank you for understanding our policies and supporting Vocal Cosmetics.